PRIVACY AND DATA PROTECTION STATEMENT

Thank you for visiting our website we are happy that have chosen to visit us.

Fletcher Flooring Limited takes the protection of your personal data very seriously. Because the protection of your privacy and the protection of our business customers are both of special importance to us, we will handle your personal data confidentially and in accordance with applicable data protection laws. Your data will neither be published nor passed on to third parties, they only serve to enable us to inform you about our activities in your field of interest. This document illustrates the different kinds of information that we receive from you, how we handle it and how you can change and update this information.

DATA COLLECTION
Every web server automatically registers accesses to websites. When visiting our website, our web server temporarily records the domain name or IP address of the enquiring computer, as well as the access date, the file name and the URL which you have accessed, the HTTP answer code and the website from which you are visiting us, as well as any bytes transferred during the connection, for the purpose of system security. Conclusions about your person or individual behavior are not possible. Personal data which go beyond this scope are not collected, unless such disclosures are expressly provided by you within the framework of an online-order or registration. We handle your data in a responsible manner and in compliance with legal regulations.

USE OF DATA
We store computer-related data to record trends and to compile statistics. This stored data also serves the purpose of identifying and tracking unauthorized attempts to access to our web server. We only compile anonymous profile information about the use of our web pages, and we do so only to improve the user-friendliness and to optimize our product mix to match user interests. No personal surfer-profile data or the like are collected or processed. We gather, store and process your transmitted personal data only to the extent that it is necessary for the processing of enquiries or orders. In order to facilitate this task, an exchange of your data sometimes takes place with third parties involved in processing orders. Beyond this, we do not forward your personal data to third parties unless we are absolutely required to do so to comply with legal regulations or if you expressly stipulate this yourself. We are pleased to inform you about the goods and services we offer, and we may find it useful to survey your opinion. Provided you don’t object, we may therefore set up user profiles under pseudonyms in order to conduct market research, advertisement or to conform the services we offer to our clients needs. Personal data that you transmit to us (e.g.: your name and address or e-mail address) will be used by us for corresponding with you, or only for the purpose for which you provided the data. Here too, we would like to use your address data to occasionally inform you about our goods and services and about changes and innovations.

DATA PRIVACY PROTECTION STATEMENT
Using your transmitted data, we may also contact you by telephone or electronically, in order to conduct a survey about customer satisfaction, for market research or for advertising
purposes.

COOKIES
In order to design the website to better meet your needs and to gather certain data, we use a variety of technology, including so-called “cookies”. Cookies serve to simplify the use of the internet as well as communication. Cookies are small text files (max. size 4 KB), which our website sends to your browser and which are then indexed in your computer to be stored there as an anonymous answer-back code. The purpose of these cookies is, among other things, to improve the control of the connection during your visit to our web pages and provide more effective support when you return to our website. Without this temporary “intermediate storage”, some data entries which have already been made would have to be repeated for some applications. Cookies only contain the data that a server gives out and/or that the user gives upon request (e.g.structure: details pertaining to domain, path, expiration date, cookie name and value). They therefore only consist of technical information, no personal data. A cookie cannot spy out a hard disk. If you wish, you can restrict the storage of all cookies through your web browser or decide yourself via bulletin, whether you want to allow a storage or not. The rejection of cookies can, however, result in some pages not being correctly displayed.

CONSENT
With the use of our internet pages, you consent to the storage and use of your data as described above. Through the entry of your personal data, you express your consent to the
processing and use of the data as described.

YOUR RIGHTS / CONTACT DATA
Of course, we would be happy to inform you about how the personal data that you have provided us with is used. You have a right to information about stored personal data about yourself, as well as a right to correct incorrect data and to restrict and delete. You can dissent to the use of your personal data for advertising purposes at any time. We expressly state that our employees are obligated to comply with the British Data Protection Act with regard to data confidentiality. If you would like information about your personal data to correct information or to delete it, please e-mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it..

APPLICABILITY / LINKS
This data privacy protection statement is valid for Fletcher Flooring Limited Group websites. Our websites may contain links to the websites of other companies. We have listed these links because we believe that they could be of interest for you. We have no influence over the design and contents of these websites and we cannot control how the suppliers of the linked websites handle your information, and so our data privacy protection statement and our sphere of responsibility cannot be extended to their websites. If you have questions about this, please contact these companies directly.

TOPICALITY OF THIS DATA PRIVACY PROTECTION STATEMENT
This data privacy protection statement is currently valid and is dated 1st August 2012. Insofar as Fletcher Flooring Limited introduces new products or services, changes internet procedures, or when internet or IT security technology progresses, the updated data privacy protection statement will be published at this site and will be valid as of the stated publication date.